FAQ
Afterpay is a payment service that allows customers to make purchases instantly and then pay for them in 4 Automatic Instalments every 2 weeks, without any interest.
Just shop on PLT and check out as normal. At checkout, then choose the Afterpay payment method. You will then be directed to the Afterpay website to register and provide payment details (Visa/Mastercard). If you’ve used Afterpay before then you just need to log into your account. Then complete your order and it’s that easy. Please note, that all items in your shopping bag must be eligible for Afterpay and that the basket total is over $35.
Afterpay can only be used on purchases made on prettylittlething.com
Unfortunately, Afterpay is only available to customers with a USA billing address. Customers with an international billing address will therefore not be able to create a Afterpay account.
Afterpay customers always have to make their first payment at the time of purchase. The remaining 3 payments are taken automatically every 2 weeks from your selected payment method. If you would like to make additional payments before they are due then you can log into your Afterpay account and make your payments early. Afterpay will then adjust the amount outstanding accordingly. You can log into your Afterpay account at anytime to view your payment schedule or to make an early payment.
Afterpay orders are delivered within our standard delivery timeframes like any normal order from PLT. Visit our Delivery page here. for more information.
Yes, your basket value must be over $35 to use Afterpay on prettylittlething.com. Please see here for more information.
Yes, you can also use a PLT promotional code with Afterpay to pay for your purchase as long as the basket value is over $35.
Afterpay returns will follow our free standard returns process. Please see here for more information. Please note, refunds for Afterpay will be refunded from PLT to Afterpay and we cannot provide an exchange or cash refund. As soon as the refund has been processed it will drop into your online Afterpay account. Do you have more questions about Afterpay returns? Click here.